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Achieving Instant Rapport

  • Irondale Police Department 5415 Beacon Drive, Suite 123 Irondale, AL, 35210 United States (map)

Price: $199

REGISTER HERE

Rapport is a “trusting” relationship between people. You need a trusting relationship to get to the truth and to help de-escalate tense situations. The problem is that most people, including victims and witnesses, don’t automatically trust the criminal justice professional. To get to the truth and help you de-escalate tense situations, you must master instant rapport building skills. This workshop focuses on knowing yourself and your surroundings well enough that you can connect with anyone instantly. Once you know yourself, you need to develop people skills that put you in charge while making others feel they can trust you enough to give you truthful information. Good people skills will also help you reduce the need for use of force

Upon successful completion, you should be able to:

1.        Determine your desired rapport end state

2.       Assess your own personality character traits, life script, likes & dislikes, beliefs, biases

3.        Assess your own emotional intelligence strengths, motivations, and defense mechanisms

4.       Use victim advocate services to help build rapport

5.       Become situationally aware

6.       Develop solid first impressions

7.        Improve your approach and your body language

8.       Read others’ body language, mirror, match, and lead

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October 15

Coaching, Counseling, & Discipline

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December 4

Basic Interviewing Skills